Three core values help us to achieve this goal—experience, customer service, and innovation

• EXPERIENCE—Digital Recorders, Inc. has been producing voice announcement and intelligent vehicle systems since 1983, and is among the first to digitally store audio in solid-state formats. In 1988, Digital Recorders, Inc. installed the first transit-based digital voice announcement system (the DR444) in the United States. Since that time, we have installed a tremendous number of voice announcement systems, including more than 6,000 of our DR500C product at more than 80 properties spread across 27 states.
  
  
• CUSTOMER SERVICE—At Digital Recorders, Inc. we make customer satisfaction a top priority. The combination of our top-notch telephone and fax support, road-worthy technicians, and dedicated support staff enable us to respond quickly and effectively to all inquiries. We include complete hands-on training with each of our products, and stand behind them with comprehensive warranties. Unique services, such as our ability to remotely update our products via the Internet, also demonstrate our goal of customer service which is "second-to-none."
  
  
• INNOVATION—We are constantly in touch with our customers to determine what new features or products are of interest to the market. Innovations such as our Automatic Vehicle Location, Wireless Data Transfer, DR600®, Hands-Free Driver Microphone, Route Mapping Module, and Automatic Vehicle Monitoring features are recent results of such efforts. The open architecture of our products ensures extensive system-integration capabilities, and allows us to install both independently or as a subcontractor to large Systems Integrators.